Refund policy

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order. Include your order number and clear photos of the item and packaging so we can resolve the issue promptly.

Customers are responsible for any customs duties, import taxes, VAT, or other fees charged by their country’s customs authorities. These charges are non-refundable.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or the item is defective or damaged.

Refunds

After we receive and inspect the returned item, we will notify you of the status of your refund. If approved, the refund will be processed to your original payment method. Processing times may vary depending on your payment provider.